Privacy Policy

At Velora Studio Shop, we understand that your privacy is as important as the refined shopping experience we strive to provide. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website luxevelora.com or make purchases from our Western-inspired collections.

1. Information We Collect

To provide our seamless global service, we may collect the following information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (processed securely through our payment gateways), though we never store complete card numbers on our servers.
• Browsing Information: Pages visited, products viewed, and other interactions with our website to enhance your shopping experience.
• Device Information: IP address, browser type, and operating system to optimize our website performance.

2. How We Use Your Information

Your information helps us maintain the sophisticated service our discerning clientele expects:

• Process and fulfill your orders for our premium Western wear and accessories
• Provide customer support and respond to inquiries
• Improve our website functionality and product offerings
• Send carefully curated marketing communications (with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We maintain the discretion our clients value by limiting data sharing:

• Service Providers: We work with trusted partners for payment processing, shipping, and website maintenance who adhere to strict confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. Data Storage and Security

Your data is protected with the same attention to detail as our premium fabrics:

• Enterprise-grade encryption for all transactions
• Secure servers with restricted access
• Regular security audits and updates
• PCI-DSS compliance for payment processing

While we implement robust security measures, no internet transmission is 100% secure. We encourage clients to use strong passwords and monitor account activity.

5. Your Rights and Choices

As a valued Velora client, you have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about data processing
• Withdraw consent where applicable
• Lodge complaints with regulatory authorities

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to provide the refined browsing experience our clientele expects:

• Essential Cookies: Necessary for website functionality and secure checkout
• Analytics Cookies: Help us understand how clients interact with our collections
• Preference Cookies: Remember your selections for a personalized experience
• Marketing Cookies: Show relevant products based on your interests (with consent)

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve clients worldwide (excluding certain areas in Asia and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Western-inspired collections are intended for adult customers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

Thank you for choosing Velora Studio Shop. We value your trust and are committed to protecting your privacy with the same sophistication we bring to our timeless designs.